Westlake Financial Auto Loan Reviews

1.2
(5 reviews)
Interest Rate
Value for money
Product or Service Quality
I make my payments every month on time exsped last month witch I fell behind. They repoed my car I made the payment of 1,268.25 an now I'm getting a run a round they wont release my car I don't get !!!
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WestlakeCustomerService

WestlakeCustomerService Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously. We apologize for the negative experience you had with o...

By tax time in 2017 I will be paying my remaining balance and will close my account with Westlake Financial. This is the worst, I mean worst auto loan company out there. I myself have worked in customer service and these people do not care. I have tried talking to managers and they seem to be on the same level as their customer service associates. I've been having issues with Westlake Financial ever since December of 2015. I recently called to...
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Anonymous

Anonymous Why do you have so much contact with them? When you make your payments on time, you never hear from them. When you make late payments you generate extra interest for them. ...

WestlakeCustomerService

WestlakeCustomerService Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously. We apologize for the negative experience you had with o...

I bought a car from Zams auto and 3 days after I received car engine light came on, car was smoking and noise rattling. Called dealer he said he can't do nothing, contacted west lake rude could not help. Took to bmw repair shop, quote was $8000 for repair , the sales price was 8900. Had oil changed. Still problem, tried to work with dealer and contact west lake they said can't help me. Took to another repair shop $7000 repair and on and on, he...
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Anonymous

Anonymous Unresolved!! Who sells a lemon , , gets car back and keeps $3000 down payment and gets away from it?? Shady car dealers and Finance companies.

Anonymous

Anonymous No it has not been resolved, all I want is my down payment back so I will go to court.