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1.4 Based on 46 reviews
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After only being less than a month behind on my truck payment and having a loan with them for two years. My truck just got repoed in the middle of the night. So instead of my 257 x 2 payment I would have made. I now owe over $1,300 plus I can't get my truck for another 24-48 hours after paying all this money. I have never in my life heard of a company repoing a vehicle for one late payment. They do it for the money. They do not care about their... Read more

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I was told my car pay off was August of 2016... I paid my last payment in August of 2016.... I never received my title.... I received a call from Westlake in September of 2017 saying I owed a charge off $2,000. When I asked how was that possible they told me from deferred payments and late fees....I thought my late fees were tacked on to my next months payment!!!.. Who wait til the end to charge you late fees???..... Why was I contacted a year... Read more

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DO NOT USE WESTLAKE FINANCIAL EVER !!!!!!!!!! This is the worse company you could run into !!! They sent me letter stating my car was paid off I sent that to my gap insurance as proof and a statement showing I had a 0 balance. Then a few weeks later sends me a statement stating that I owe 2k ! WTF so this Put my gap insurance picking up anything behind ! They decided to charge me late fees when it their Fault they're late! Someone named rosey... Read more

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I had bought a car from jd buyrider. They sold the note to westlake financial. My car is still under a 2 year warranty with jdbuyridrer but they won't honor it. Westlake won't return our calls as to whether they will honor it. No one will answer or question. Isn't illegal to not honor a warranty? Read more

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I have tried to make payments for my truck. westlake financial staff have refused to take payments BY ANY MEANS...My mom gave them a check over the phone for the truck payment. From that day forward every day my mom said Donna the check has not cleared the bank and west lake never took the money from the bank. after a week of my mom telling me daily. I got a notice saying westlake was charging me 25 dollars for an innsificent fund in the bank. i... Read more

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Not on ur life this isn't worth any more of my time total waste of 10 min. U suck!

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Attention anyone please help us shut this company down please report them to the better Business bureau that we could shut this company down Read more

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They are thieves. When you are 3 payments away Westlake financial tell you you are 15 payments away the following weeks Read more

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Never finance through this conpany. It's best to pay a higher interst rate. So I had ACH payments set up and they weren't coming out automatically. I didn't know June's payment didn't come out. My payment is due on the 16th of each month. July 1st they came and repoed my car. Then shipped it to Flint for auction. Now here the 1st fell on a Friday. They're not open on the weekend and Monday was the holiday. So if they give you 3 business days... Read more

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This comapany is the WORST ever . Westlake can go F itself

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