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I talked to a man named James at the car lot KMC Wholesale Auto of Norman OK he Guaranteed me that he would send me home in a nice affordable family truck I saw a 2004 4 door Chevy Silverado 2wd automatic listed for 7500 that was out of my range I specifically told...
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Anonymous
Anonymous

HERE'S HOW DUMB A COMPLAINT THIS IS!!!At the close of the deal, YOU were given a contract to sign. Anybody with half a brain READS the contract BEFORE they sign the contract!...

Anonymous
Anonymous

Westlake comment is a copy paste comment in every comment they make. Maybe you should actually better your customer service.

1.0
I didn't like
  • Whole experiance
#1038331
Reply to reviews
we must deport Westlake financial before the government does otherwise we will be bankrupt we as in all of us who borrowed money from them. when you telephone them everyone answering is identified and the names are all Mexican or someother central American nation. I...
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WestlakeCustomerService
WestlakeCustomerService

Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously. Should you have any questions on your account, please c...

Anonymous
Anonymous

SOUNDS LIKE a typical deadbeat. Please explain how and what they "stole" from you! If you're whining about your APR being high, that was entirely YOUR making because YOU des...

#979980
Reply to reviews
I took this loan to improve my credit rating. I could have just waited and paid cash for the car, but the saleswoman at the dealer said after a few payments I should see a significant increase in my score. Well, this "lender" does not bother to report to the credit...
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Anonymous
Anonymous

Westlake reported my loan after 11 months! My car was totalled and they cashed the insurance check but refused to honor my gap insurance. They have never updated the balance...

Anonymous
Anonymous

Westlake financial did contact me and assured that they will be reporting to the bureaus. I will update if this indeed does happen.

Westlake Financial Loan Review

WestLake Financial
#1045599
1.0
I made 2 payments one ACH went through for $290 and one debit card payment for $290 on April 16. When I checked my account, I was still past due. And when I called, they told me I didn't pay via debit card and the last payment they was April 3rd. I also emailed them my bank statement that both payment were posted on my bank account. Where is my *** $290?
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Short Review for March 14, 2017, Pc_service

WestLake Financial
#1020886
1.0
They are horrivle. Harass cuatomers day and night. It is not easy dealing with them. Stayvaway from them
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Short Review for February 03, 2017, Pc_bad_quality

WestLake Financial
#1001956
1.0
Wery dangers finance service don,t used
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Nothing Ever Review

WestLake Financial
#909824
1.0
Not on ur life this isn't worth any more of my time total waste of 10 min. U suck!
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I dare any of you so called customer services representative to reply to my review ,first unlike many of these victims I don't have a carnal mindset .I have watched many greedy companies on American Greed and like them this company will fall .Not only have I contacted...
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Anonymous
Anonymous

THE SERIAL DEADBEAT WAILS!As is very typical, the whiner is stomping their feet and wailing all because their late payments brought consequences they just can't stand. In typ...

Anonymous
Anonymous

WOW!! I am lucky. Had two loans with them, never an issue. Sorry you've had such a bad experience.

1.0
I didn't like
  • Anything
#963756
Reply to reviews
I have called westlakes compliance specialist Sheryl Salsigiver 4 times and still no call back. I would like to know were my refund is was told i would have in 21 days it is now 30days and still nothing. I keep getting the run around. #9776941 It would be nice...
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Anonymous
Anonymous

Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously. We apologize for the negative experience you had with o...

1.0
I liked
  • I dont
I didn't like
  • Service
  • This company bad cust service
  • Lies lies lies
#958951
Reply to reviews
I bought my car in March 2016. Since September 2016 I have had nothing but problems with my payments. My older son has been making the payments from his checking account which is free. I enter the information but the payment is never processed. Always a number missing,...
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Anonymous
Anonymous

I'm going through the same thing ,I have contacted the owner and carmax but they think because your not a billionaire they can lie and steal.Unlike other people making idle th...

Anonymous
Anonymous

Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously. We apologize for the negative experience you had with o...

1.0
I didn't like
  • Unwilling to help customers
  • Did not provide service offered
  • Horrible customer service
#956930
Reply to reviews
I have never in my life dealt with such ***. PLEASE take not of all these reviews and do not go with these criminals. I will be posting on each site about these low life deadbeats. If only I had looked this company up before trying to do business with them...All the...
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Anonymous
Pap

They charge me $5.00 a month for a processing fee bc I pay by phone every month bc they don't sent statements. I've asked every month but still can't get it. I've asked for th...

Anonymous
Anonymous

If you make so much money, why didn't you pay cash? Not once in your attempt to discredit this company did you say what the problem is. No doubt what you're wailing about is...

1.2
#948670
Reply to reviews
CUSTOMER SERVICE IS TERRIBLE! I HAVE A SIMPLE REQUEST WHICH IS TO PROVIDE MY TITLE NUMBER IN ORDER FOR ME TO REQUEST FOR MY REGISTRATION THAT I LOST. THEY WON'T GIVE IT TO ME!! THEY SAID I MUST GO TO MVA AND THEY CAN TALK TO MVA INSTEAD. WHY WOULD I DO THAT IF I CAN...
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WestlakeCustomerService
WestlakeCustomerService

Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously. We apologize for the negative experience you had with o...

Westlake Financial Auto Loan Review from Fredericksburg, Virginia
Westlake Financial Auto Loan Review from Fredericksburg, Virginia
Westlake Financial Auto Loan Review from Fredericksburg, Virginia
Westlake Financial Auto Loan Review from Fredericksburg, Virginia
My van was repossessed over 468.00 on 10/26/16 while i was on the phone with Westlake trying to make a payment. The repo driver hooked the vehicle so the agent said at that point there was nothing he could do i would now have to pay $1448.98. I chose to record the...
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WestlakeCustomerService
WestlakeCustomerService

Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously. We apologize for the negative experience you had with o...

Anonymous
Anonymous

Well guess what Einstein...it was YOU who caused the repo by not making your payments. It was YOU who caused all the additional work. You can cry, whine, wail and stomp your...

They repoed my car 52 days late. The balance was under $400 and I was paying them $500 the next week. Ok i get it, late is late BUT I paid the amount they told plus provided documentation and they are still holding my car. They say system updates. I'm a single mom i...
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Lcookie06
Lcookie06

Did they ever release it? I'm going through the exact same thing!

WestlakeCustomerService
WestlakeCustomerService

Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously. We apologize for the negative experience you had with o...

1.5
#936586
Reply to reviews