WestLake Financial - what will happen to someone who junk a financed car that is no longer in useful because of a bad transmissions

Hi mi sis wanted to give the car she financed with westlake ,the car transmissions isout motor is bad and the city is giving a lots of problem because the car is parking with no tag. We call west lake and gave them where the car is so they can come and get it, they told her they don't want.a car that's junk, they want a functional car that's useful not useless, now can she give it to a junk yard ,whatever the money theygive she Will give it to westlake please tell me what should we do

d4600a8 review #447724
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Allen B

Sep 18, 2013

She should own up to her financial responsibilities.

0 1 Reply
Anonymous

Dec 01

Junk the dam thing and just let them sue you in civil court and try to collect the money uh uh ...u try to work with people and they don't care how the speak and can't he you..so then the *** with it ....that's what I wou due...

0 0 Reply
WestlakeCustomerService

Sep 18, 2013 Los Angeles, California

Thank you for sharing your feedback with Westlake Financial Services. We take all of our customers’ concerns seriously. We apologize for the negative experience you had with our company. We do not support this type of customer service, and we are working very hard to make sure that everyone is helped effectively and within a timely manner. If you have any questions about your account, please contact our customer service team at 888-739-9192.

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