Westlake Financial-They lie

Jan 31, 2012
review #293334

They called me wanting to work with me on payments and then they tell you whatever they feel may make you happy and then charge you what they originally were going to charge in the first place.They put nothing that you talked about in the notes on the account.

I have used them before and had np trouble but this last three months have been awful. They have employees that are just nothing but liars. I am not saying all are but for the most part their generic customer service people just suck.

I do not know if they had a big change in the company or a turnover in employees or what but it is bad.I have found this company have liars in their employees.

9721aeb
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