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Updated by user Dec 23, 2011

Edward said that his super saw this as a default continue with the charge off and I asked if that was the case why didn\'t he call me after I reminded him that he say worst case scencio would be tack on pymt at end he responded that my account must have been removed from his queve but he had all information at hand this morning regarding who to call about getting car back at a lower monthly pymt and that was Leap Auto who I google and have no intention of calling

Original review posted by user Dec 23, 2011

On Nov.14,2011 I made a $1,500. late payment to avoid repo and set up a agreement to pay two payments of $400 dollars on the 5the of Dec.

& Jan was told that these payments were pmts on fees and late pymts. And that the repo would be put on hold and needless to say that the monthly pmts would be waived. and monthly pymts would start back in Feb. at the regular amt.

So on the 5th of Dec. I called westlake's rep Edward C.

and told him I would have that Dec. pymt on the 28th he told me would talk to super and worst case they would tack on at end they repo it today and referred me to Leap auto who also has questionable tatics pissed to the 10th power so count me in on class act

Location: Chicago, Illinois

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Guest

I truly believe we should put together a class action lawsuit against WestlWestlake finacial..They make it so hard for you to get your vehicle back...My name is Herman Pettigrew

HPettigrew71@***.com

Guest

OMG you people are babies grow up. You wanted to buy a car you got a loan and when you cant pay it, its like any other bill they will cut it off or take it.

Its not their fault you cant pay your bills.

Don't buy something you cant afford simple as that. I have made all my payments on time but one and they called me and left me a message and sent me a text other then that I have never been harassed.

Guest

I have had some problems with them myself I am a disabled vet and last month and this month the VA decided I didn't need to be payed, I called and told them what was going on, and before you a**h**** decide to say pay your bills or its because your credit sucks, first of all not everyones credit sucks becasue of them in my case I deployed and my wife used my power of attorney to get loans in my name and not pay them we got divorced and the judge would not take the loans off my name and the divorce made it worse, I put 7 grand down on my car and have made 18 monthly patments on time so yes as a customer if I put that much money in their hand they can work with me. This company sucks and I am counting down the days until I have my car payed off. And to all you who say I don't work for westlake good I am happy for you but you don't deal with them so bud out and shut up.

Guest

Before anyone wants to accuse me of being apart of this company, I am not.

First off Westlake Financial gives loans to people who are desperate and can't get approved for an auto loan because their credit is terrible. They are a subprime lender so it's a no brainer they aren't going to treat you like a prime customer. If you're late they may just jump the gun on you and put you out for repo because you either had a repo in the past or might skip out because your past history. They take a chance on you so don't blow it.

They don't care you can't pay it because you lost your job, got sick, have cancer, whatever etc etc. they are only after one thing. You can get away with it with a prime lender but not Westlake. It's like asking for cashback rewards on a 1st Premier card lol.

Guest
reply icon Replying to comment of Guest-538681

If I finance a car and pay on the car with money I worked hard for I have every right to expect to be treated fairly and according to the law and terms of the contract. So what this is a subprime lender they take my money just the same.

My creadit may not be perfect that doesn't make me a subprime human . When I pay my car off I expect a title as agreed. If I make a financial arrangement I expect them to honor their word. if I'm late 1-2 days but never miss a payment I don't expect to be threatened harassed .

I don't know why they are still in business. I wished I had done some research on them before signing on with the devil or mobster.

Guest

Class Action Lawsuit

U.S. District Court of Maryland, Northern Division

McDaniels, et al. Plaintiff vs

Westlake Services, LLC Defendant

Civil Action No.1:11-cv-1837-BEL

Violation of CELC, illegal repos, charging more than 24% interest, charging illegal convenience fees, violation of Maryland Consumer Protection Act

Settlement Pending: Fairness Hearing June 14, 2012

Guest
reply icon Replying to comment of Guest-445617

I just experienced a repo myself with WFS , Incompetent and mislead, and not properly informed of where or who picked up my vehicle, has posession of my property which including my drivers license and passport . absolutely no notification of where or how to pick these up Dirk Cain 805-320-**** inVentura california 93001 If you could refer me to a local legal service thanks

Guest

I hate westlake....all of those employees are low class ever. I hope u all go to *** and stay there.

F**kin ***. One time as I was leaving my home, I saw a REPO truck parked outside my home. I knew I was .2weeks late with my payment but those bastards actually sent a f##kin truck. I told him I already made the payment.

He then tells me that he HAS to REPO my vehicle today. U told him if he come onto my property, I will REPO his teeth with my baseball bat.

If you Yeaa they call about 3x's an hour. I hope they rot in *** and don't call me when u get there.

Guest

Those *** lost 2 of my payments and now they call me 10 times a day literally. And now they r going to report the vehicle. They are rude and I need to know if I can file harassment on them for calling so much.

Guest

If your employer missed a few paychecks, how understanding would you be??????

Arlo Oxu
reply icon Replying to comment of Guest-408143

what if u get laid off u *** people go through struggles hopefully god will give u some. walk a mile in their shoes ***

Guest

Lol I'm guessing one above me ^^ is the owner!! Your company is going to fall.. and I be at the top laughing at yur ***

Guest

Westlake is bunch off *** the reps there act like they own the company even when you make the payment they still call to talk bs I guess they be bored and they just want to call people!!

Guest

I sent in my payment in on Dec. 5th and it was due Dec.

8th. It got there on the 12th. I had 3 calls from Westlake asking me where the payment was.

I explained to them that I put it in the mail and gave the money order number and amount (my payment is $308 a month I send $320 each time) They were extremely rude ans at one point I even asked to speak to a supervisor and was told that there were no supervisors there. I am very sick of these type of companies that say they want to help people in bad spots but in reality all they want to do is put the screws to them even more

Guest

LOOK WE ALL RUN INTO FINANCIAL HARDSHIP AT ONE TIME OR ANOTHER ALL WE ARE ASKING FOR IS A LITTLE MORE TIME TO PAY THE CURRENT AMOUNT BUT NO THATS NOT GOOD ENOUGH FOR YOU UNPROFFESIONAL BASTARDS. EVERYTIME WE CALL WE GET RUDE, UNPROFFESIONAL, GHETTO, LOW CLASS *** THAT IS HIRED RIGHT OF THE STREET (ENTRY LEVEL) YES ITS TRUE PEOPLE WITH BAD CREDIT GET A LOAN FROM WESTLAKE BUT ESPECIALLY BECAUSE OF THAT REASON IS WHY THEY SHOULD BE MORE UNDERSTANDING INSTEAD OF SUCH *** I WILL NEVER EVER GO THRU WESTLAKE AGAIN. PEOPLE IF U READ THIS IN TIME TURN AND RUN THE OTHER WAY DO NOT DEAL WITH WESTLAKE!!!!!!

Guest

Funny cause I'm currently dealing with the same BS as I'm typing this!!

Guest

The above comment is prime example of a "Westlake Dealer". No matter if you talk to them over the phone or online, they are a bunch of rude bastards.

Guest

Make your payments on time, and this won't happen. It is never the customer's fault.

That is why you are in a Westlake loan agreement in the first place. Because it is NEVER your fault.

Guest
reply icon Replying to comment of Guest-399762

FAIL

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