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WestLake Financial

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Westlake Financial Services, Inc. is an American privately held company. The company is a near-prime to subprime lender. Westlake Financial Services is headquartered in Southern California. Westlake Financial Services specializes in the originating, acquisition and processing of auto retail installment contracts. The company operates through a network of new and pre-owned auto dealerships located all over the United States. Westlake Financial Services is a financial division of Hankey Automotive Group. One of the most popular products of Westlake Financial Services is Westlake Financial Buy Program.

Westlake Financial Services is one of the fastest growing companies in the auto financing industry.
Please try to contact WestLake Financial Customer Service directly prior to posting any complaints on this site.

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WestLake Financial Complaints & Reviews

WestLake Financial Reviews

Anonymous
WestLake Financial - WESTLAKE MISREPORTED ON MY CREDIT. BE AWARE!!
5.0 4751 WILSHIRE BLVD Los AngelesCA90010-3827 1(888) 739-9192 http://www.westlakefinancial.com/Pages/ContactUs.aspx

I Loaned a truck from this company, and back in October of 2011 I was 15 days late from my due date, HOWEVER they reported on my credit I was over 30 days late! Now I'm applyin...

#317701
May 10, 2012
34

Anonymous
WestLake Financial "services"
5.0 4751 WILSHIRE BLVD Los AngelesCA90010-3827 1(888) 739-9192 http://www.westlakefinancial.com/Pages/ContactUs.aspx

This so called finance company is full of bullshit! *** them i hide my car and make my payments WHEN I FEEL LIKE IT BITCHESSSS!!!! *** a due date, i make my own payment due dates...

#317450
May 09, 2012
59

AmyBabies
WestLake Financial - TERRIBLE
5.0 4751 WILSHIRE BLVD Los AngelesCA90010-3827 1(888) 739-9192 http://www.westlakefinancial.com/Pages/ContactUs.aspx

I will never go through this company again the representatives are terrible, very rude and ignorant. The way they treat their customers is a joke. I hate this company and really w...

#316683
May 05, 2012
53

Dodirty
WestLake Financial - Not reporting payements
5.0 4751 WILSHIRE BLVD Los AngelesCA90010-3827 1(888) 739-9192 http://www.westlakefinancial.com/Pages/ContactUs.aspx

I purchased a vehicle through westlake about eight months ago, till this day they have not reported my payements to none of the credit bureas. My payement are on time, i am trying...

#316339
May 03, 2012
58

Jvfierro
WestLake Financial - Subprime predatory loan company
5.0 4751 WILSHIRE BLVD Los AngelesCA90010-3827 1(888) 739-9192 http://www.westlakefinancial.com/Pages/ContactUs.aspx

At the dealership (Power Nissan in Tempe, AZ) we were pressured into taking the loan from Westlake. My husband lost his job about a month later before we were able to make a paymen...

#313363
Apr 19, 2012
250

Anonymous
WestLake Financial - Westlake loans
5.0 4751 WILSHIRE BLVD Los AngelesCA90010-3827 1(888) 739-9192 http://www.westlakefinancial.com/Pages/ContactUs.aspx

i called westlake on april 6th 2012 letting them know that my bank was mailing out my pay off amount on that same day. My payment was not due till the 12th and still till today th...

#312579
Apr 16, 2012
241

Anonymous
WestLake Financial - HORRIBLE HORRIBLE HORRIBLE FINANCE COMPANY!
5.0 4751 WILSHIRE BLVD Los AngelesCA90010-3827 1(888) 739-9192 http://www.westlakefinancial.com/Pages/ContactUs.aspx

My car is just a FEW payments away from being paid off and I cannot wait and I PRAY that I NEVER have to deal with this horrible people again. First off, if you're payment is a...

#306778
Mar 22, 2012
706

Jp73
WestLake Financial owes me money and won't pay
5.0 4751 WILSHIRE BLVD Los AngelesCA90010-3827 1(888) 739-9192 http://www.westlakefinancial.com/Pages/ContactUs.aspx

Westlake financial took my car after I lost my job due to disability. They sold it for enough to pay off loan and then owed me the extra 500.00. Now they won't give me the mone...

#302887
Mar 07, 2012
423

M1dowl
WestLake Financial - Pick up the *** car
5.0 4751 WILSHIRE BLVD Los AngelesCA90010-3827 1(888) 739-9192 http://www.westlakefinancial.com/Pages/ContactUs.aspx

I have been trying to get this *** company to pick up the Nissan Versa 2003 for the past 2 going on 3 months and I can't get anyone to cooperate but yet these *** holes want to...

#302184
Mar 04, 2012
558

Anonymous
WestLake Financial - Not a customer but getting harrassing phone calls
5.0 4751 WILSHIRE BLVD Los AngelesCA90010-3827 1(888) 739-9192 http://www.westlakefinancial.com/Pages/ContactUs.aspx

For the last 7 days I have been called over 15 times buy this company. They keep asking for someone that I do not know. I have had this number for over a year. I have explained thi...

#300972
Feb 28, 2012
342

Lani36
WestLake Financial - Repo
5.0 4751 WILSHIRE BLVD Los AngelesCA90010-3827 1(888) 739-9192 http://www.westlakefinancial.com/Pages/ContactUs.aspx

I owe 920.56 on my vehicle is is due to late fees and interest? I thought I was done paying for darn car. I got a call yesterday to infom me of what was owed I told the *** I would...

#300778
Feb 28, 2012
464

Avee
WestLake Financial - Worst Customer Service + Harassing Phone Calls
5.0 4751 WILSHIRE BLVD Los AngelesCA90010-3827 1(888) 739-9192 http://www.westlakefinancial.com/Pages/ContactUs.aspx

My car is financed through Westlake Financial. I've had so many interactions with them due to harassing phone calls starting a week prior to my due date that start at 4:55am and en...

#300695
Feb 27, 2012
389

Anonymous
WestLake Financial
5.0 4751 WILSHIRE BLVD Los AngelesCA90010-3827 1(888) 739-9192 http://www.westlakefinancial.com/Pages/ContactUs.aspx

Took my westlake financed car into a reputable repair shop in Texas, the service advisor called me to say my car had been repoed ! I called wl to see what the issue was about, they...

#298170
Feb 17, 2012
651

Anonymous
WestLake Financial - Piss me off daily
5.0 4751 WILSHIRE BLVD Los AngelesCA90010-3827 1(888) 739-9192 http://www.westlakefinancial.com/Pages/ContactUs.aspx

Westlake financial is by far the worst, most uneducated people I have ever had to deal with! God for bid if your 10 mins late of making a payment and they want to call like freakin...

#297727
Feb 16, 2012
430

Sherbear...
WestLake Financial - Westlake is ripping me off
5.0 4751 WILSHIRE BLVD Los AngelesCA90010-3827 1(888) 739-9192 http://www.westlakefinancial.com/Pages/ContactUs.aspx

We bought our car in 2008 and were supposed to have a final payment in Oct 2011. We extended the loan a few times over the course of the loan, so our new payoff is supposed to be ...

#297642
Feb 16, 2012
427

Anonymous
WestLake Financial - Westlake Finanacial Sevices Harrassment, Bullying Comany Reps
5.0 4751 WILSHIRE BLVD Los AngelesCA90010-3827 1(888) 739-9192 http://www.westlakefinancial.com/Pages/ContactUs.aspx

After the dealership where we purchased the car, sold the title to Westlake Financial services we had a family emergency whare we could only pay half of the monthly payment one mon...

#297605
Feb 16, 2012
349

Wetwaters
WestLake Financial - Loan sharks & poor lack of communication
5.0 4751 WILSHIRE BLVD Los AngelesCA90010-3827 1(888) 739-9192 http://www.westlakefinancial.com/Pages/ContactUs.aspx

Once again (WE) cannot stand Westlake Financial first of all they stated as long as payment made & call back with money gram no problem. Did as requested & still the next day "REP...

#296074
Feb 10, 2012
332

Pvh18788
WestLake Financial - Poor customer service
5.0 4751 WILSHIRE BLVD Los AngelesCA90010-3827 1(888) 739-9192 http://www.westlakefinancial.com/Pages/ContactUs.aspx

Their customer service department is unwilling to work with the customer even when I was asking to pay off the loan minus the extra $600 in bogus fees. It took me 3 days of calling...

#295813
Feb 09, 2012
276

Anonymous
WestLake Financial - Harassing Phone Calls!!!!!
5.0 4751 WILSHIRE BLVD Los AngelesCA90010-3827 1(888) 739-9192 http://www.westlakefinancial.com/Pages/ContactUs.aspx

First they set me up with a payment date that was not good for me. The 1st of each month my mortgage is due then I cannot pay them both in that week. It took several months for the...

#295256
Feb 07, 2012
321

Anonymous
WestLake Financial -They lie
5.0 4751 WILSHIRE BLVD Los AngelesCA90010-3827 1(888) 739-9192 http://www.westlakefinancial.com/Pages/ContactUs.aspx

They called me wanting to work with me on payments and then they tell you whatever they feel may make you happy and then charge you what they originally were going to charge in the...

#293334
Jan 31, 2012
349

Anonymous
WestLake Financial - Harassing Phone Calls
5.0 4751 WILSHIRE BLVD Los AngelesCA90010-3827 1(888) 739-9192 http://www.westlakefinancial.com/Pages/ContactUs.aspx

Currently I have had some financial set back. So when I fell behind & now if pmt is not made that day. I get a phone call 3 times a day. People that I put down were getting phone ...

#292347
Jan 27, 2012
364

Cigarlle...
WestLake Financial - Harrassing Phone Calls after Car was Traded in
5.0 4751 WILSHIRE BLVD Los AngelesCA90010-3827 1(888) 739-9192 http://www.westlakefinancial.com/Pages/ContactUs.aspx

This company is relentless with the phone calls. They will call you to remind you your payment is due two to three days before it is due. Then on the day the payment is due they wi...

#292251
Jan 26, 2012
363

Andromed...
WestLake Financial This Is A Must Read
5.0 4751 WILSHIRE BLVD Los AngelesCA90010-3827 1(888) 739-9192 http://www.westlakefinancial.com/Pages/ContactUs.aspx

I, as well as many others, have had a severe issue with Westlake Financial. I would love to be a part of a class action lawsuit, as I have found some very interesting information w...

#291444
Jan 24, 2012
789

Dragun1919
WestLake Financial = Everything bad!
5.0 4751 WILSHIRE BLVD Los AngelesCA90010-3827 1(888) 739-9192 http://www.westlakefinancial.com/Pages/ContactUs.aspx

My wife and I bought a car through a dealership that used Westlake Financial, And man am I ready to slap the biggest law suite on them for all the unlawful things they have done an...

#290330
Jan 19, 2012
555

Anonymous
WestLake Financial - HARASSED OVER A CAR I TRADED IN 1 MONTH AGO!!!!!!
5.0 4751 WILSHIRE BLVD Los AngelesCA90010-3827 1(888) 739-9192 http://www.westlakefinancial.com/Pages/ContactUs.aspx

Westlake continued to harass us after our car (BMW 745i) was traded in. Even though, the dealership requested payoff amount and verified the vehicle was traded in and that Wells Fa...

#290019
Jan 18, 2012
418

Anonymous
WestLake Financial Services
5.0 4751 WILSHIRE BLVD Los AngelesCA90010-3827 1(888) 739-9192 http://www.westlakefinancial.com/Pages/ContactUs.aspx

The do harassing phone calls. A rep call me while i was at work regarding a payment and i told him i made a payment last Thursday at Wells Fargo Bank. He as me for the receipt i t...

#288384
Jan 11, 2012
672

Anonymous
BEWARE of WestLake Financial
5.0 4751 WILSHIRE BLVD Los AngelesCA90010-3827 1(888) 739-9192 http://www.westlakefinancial.com/Pages/ContactUs.aspx

I purchased a used vehicle in an effort to repair my credit. Unfortunately, the lender my loan went through was Westlake Financial. I didn't have any problems with them UNTIL t...

#287012
Jan 06, 2012
786

Anonymous
WestLake Financial Services,Los Angeles,Ca
5.0 4751 WILSHIRE BLVD Los AngelesCA90010-3827 1(888) 739-9192 http://www.westlakefinancial.com/Pages/ContactUs.aspx

EVERYONE BEWARE,THIS COMPANY AND ALL THE EMPLOYEES NEED TO GET ALOT OF TRAINING, I THINK ALL OF THE PEOPLE ARE FROM THE SAME FAMILY,, A BUNCH OF RUDE, NASTY AND DOWN RIGHT UGLY.WH...

#286632
Jan 05, 2012
489

Anonymous
WestLake Financial ARE HORRIBLE
5.0 4751 WILSHIRE BLVD Los AngelesCA90010-3827 1(888) 739-9192 http://www.westlakefinancial.com/Pages/ContactUs.aspx

I admit that due to the holidays I fell behind and I called at 9:00 am Tuesday, December 27 and told them I would make my payment on Friday, December 30. Needless to say they sent ...

#285971
Jan 03, 2012
602

Abollino
WestLake Financial - Westlake is the worst company I have ever dealt with
5.0 4751 WILSHIRE BLVD Los AngelesCA90010-3827 1(888) 739-9192 http://www.westlakefinancial.com/Pages/ContactUs.aspx

I purchased a vehicle and the loan was approved thru Westlake. I agree that after going through a nast divorce I did not have the best credit. My payment is due the 10 of every mon...

#284502
Dec 28, 2011
525
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Related Information

Auto Financing
At the present time, it is not a problem to get a car. There are two ways of getting a vehicle. First, you pay cash if there is a decent sum of money. Second, you either take out a loan or enter into a lease agreement to pay for your car. Since not everyone is able to pay thousands of dollars at a time, then it is better to learn more about auto financing options. The traditional car financing method remains to be the car loan. The big benefit is after you pay the loan off, you own the car free and clear. A car lease remains a popular car financing option for those who want to keep their monthly payments low. After car buying it's better to buy car insurance. A car insurance is a deal between you and the insurance company. The world is not perfect, for this reason we need to carry the insurance. You ask the insurer to pay whatever costs arise from the traffic accidents you get into.

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