WestLake Financial Complaints and Reviews

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WestLake Financial
Main address: 4751 WILSHIRE BLVD 90010-3827 Los Angeles CA
1(888) 739-9192, ,
  • 277+3 mobile complaints
  • $290K claimed losses
  • $1K average
  • Show More
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  • 1 day ago
  • Auto Financing
  • Chicago, Illinois
  • Rude Manager
  • 13

Rude n ghetto people. Even the manager is rude. These people will not help u in any way. Keep calling 20 times in one day with different numbers. Beware. I mean beware. There should be a law. I think thats illegal to harass people All the customer service people are rude n they will talk over u. Don't care what situation your in. I was only late for a month. I wish I have the money to... Read more

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  • Jul 19
  • Auto Financing
  • Car Note Payment
  • 1
  • 13

Worst financial company this *** company or whatever it is REALLY need to be shut down.. I've been paying my car note the same way and now it's a problem how I pay my car note they are aggravating with the harassing phone calls all day everyday the fake 3rd party to charge extra fees this company is gawd awful... wish I can get another finance company to finance my car or I'll sell and at ***... Read more

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  • Jul 17
  • Auto Financing
  • Brinkley, Arkansas
  • Uncooperative Personnel
  • 1
  • 6

I have fallen behind on my payments due to personal reasons and I have tried to work with them to take care of my balance. Mr. Garcia and his supervisor Renee were extremely rude and uncooperative. I can't get anything in writing as to the status of my account. I was told one thing and according to Mr. Garcia that was not accurate information and it caused my account to get further behind. ... Read more

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  • Jul 01
  • Auto Financing
  • Sunnyvale, California
  • Vehicle Release
  • 2
  • 20

I did not want to post anything, but had my car taken and it's been a nightmare to get back. I spoke with 15 different so called agents and receive it different accounts on how to release my vehicle. I will sending a letter to their legal counsel and compliance department along with the bbb. Took days off to get resolved and was a waste of time. I suggest everyone to file yr complaints.... Read more

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  • Jun 15
  • Auto Financing
  • Philadelphia, Pennsylvania
  • Bad Customer Service
  • 1
  • 18

These people are the worst ever. Bad customer service, bad attitudes, and they wont work with you for nothing. Whoever owns this companyc you think he or she would try to make his company better being as though it has such bad reviews and reputation but I guess they are a bunch of cold hearted, careless, money hungry ***. I would never ever recommend anyone I mean anyone to do business with this... Read more

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  • Jun 10
  • Auto Financing
  • Payment Behind
  • 2
  • 38

My Suv truck got picked because i was 1 payment behind and not on time to there standards and getting so many calls a day i couldn't count them they said i was 2 payments behind, wrong, and they talked so hateful on the phone telling me that i better do this, i sent payment off 3 of month took payment to get to them 1 week and all and the fees that have stuck me with to get my truck released is... Read more

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  • Apr 15
  • Auto Financing
  • Sterling, Virginia
  • Property Damage Repair
  • 1
  • 41

WestLake Financial continued to direct debit my acct AFTER I paid my account off IN FULL. Which caused multiple overdrafts to my acct. When contacting them about this the customer service was extremely poor. Not only did they refuse to admit they were in the wrong. They said it would take 21 business days for them to send me a paper check for the over payment. And my overdraft fees will NOT be... Read more

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