WestLake Financial Complaints and Reviews

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WestLake Financial
Main address: 4751 WILSHIRE BLVD 90010-3827 Los Angeles CA
1(888) 739-9192, ,
  • 307+4 mobile complaints
  • $310K claimed losses
  • $986 average
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  • 1 day ago
  • Auto Financing
  • Los Angeles, California
  • Car
  • 27

Me and my boyfriend have had a horrible experience with Westlake Financial. They are a unprofessional business !! I wouldn't recommend them to no one, we got our first car not knowing anything about this bank no background info nothing.. We got approved by this bank and we still have not paid off the car, we did our first couple of payments and we had a problem where my boyfriend couldn't get... Read more

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  • Nov 22
  • Auto Financing
  • Milwaukee, Wisconsin
  • Car Repossession
  • 1
  • 1
  • 31

They are very unprofessional and I will never work with this company again. There was no letter sent to let me know that the car was up for repossession nor did I receive a phone call from this company. I was two payments from paying this car off and now it's gone. Now the people who repossessed the car with any notification is threatening to sell the car just after 2 days of having it. There is... Read more

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  • Nov 14
  • Auto Financing
  • Mountain View, California
  • Supervisor
  • 89

I want in this class action law suit. Francisco is a supervisor who works for wwedtlake and he eves dropped on my conversation while I thought I was on hold and completely unprofessional and rude! He would not transfer me to another supervisor or to the dept I needed and treated me with total disrespect! I wish I would have never cosigned for anything they have a lien on! Never have I dealt with... Read more

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I am cosigned for vehicle and it was wrecked and not one time did they contact me about not having ins on it, they contact me every month if my ex is late tho and with billing statement. Y would they allow someone to drive a vehicle they have lien on without ins esp when we owe three times the amount it's worth! Add comment

     

  • Nov 14
  • Auto Financing
  • Winchester, Kentucky
  • Car Loan
  • 1
  • 1
  • 93

Purchased a 2003 Ford Expedition in late July 2014 and was financed through Westlake Financial Services. I received a letter a few days later stating that my loan was denied, although I had already signed papers and was in possession of the vehicle. This was the only communication I received, other than a couple calls asking about my experience. My August 2014 payment was due on the 28th, but I... Read more

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  • Nov 12
  • Auto Financing
  • Positive Experience
  • 1
  • 1
  • 73

I opened an acct with West Lake in Jan 2014, and paid it off October 30, 2014...during my short time I had NO issues at all....anytime I called they were very nice and helpful.....I received my title within 15 days as promised..... I have to say I was shocked by all the horrible reviews about them on different websites......but it seems to me that the issues people had were when they were late on... Read more

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  • Nov 05
  • Auto Financing
  • Car Loan
  • 2
  • 2
  • 135

I got a car loan from Westlake for Contract Type SIMPLE Amount Financed $11,491.16 Current Interest Rate 24.99% My credit was bad when I got this loan. I mean really bad. I paid every payment on time and now my credit is perfect. The point is when you make mistakes you have to pay for them. My credit score was 300 to 350 now its 730 to 760 in just nine months. Now I can Refinance the remaining... Read more

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  • Nov 02
  • Auto Financing
  • San Francisco, California
  • Positive Experience
  • 2
  • 2
  • 52

Strange that so many have had all of these issues. I have been paying off a car loan for over a year and sometimes late. I have received some calls but nothing major or repo threats. I have not anything negative to say of WestLake Financial. Read more

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  • Oct 30
  • Auto Financing
  • Car Loan
  • 2
  • 2
  • 128

On October 29th made a call to West Lake Financial at (888) 739-9192 to make a payment arrangement on my truck due to recently I had a stroke and Jose, the customer rep. stated that a payment has to be made or I'll be getting my truck repossessed, also he stated that it wasn't his fault for me to be late on the payment...beside endless calls and harassment this is the professionalism of these... Read more

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  • Oct 29
  • Auto Financing
  • Truck Financing
  • 1
  • 1
  • 111

we told westlake to take my husband truck back because we couldn't afford it anymore. my name is not on the truck, just my husband. they took the truck but still call me daily on my cell and work. my boss is pissed. we've called and spoke with numerous people including the supervisor to tell them to stop calling. im about to file a harrasment lawsuit against them. they are the worst company ever... Read more

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