Home  »  Company Reviews  »  WestLake Financial

WestLake Financial

Rating:
163 complaints

WestLake Financial Icon

WestLake Financial social reviews and reports. Join community by posting your own comments or complaints.

Westlake Financial Services, Inc. is an American privately held company. The company is a near-prime to subprime lender. Westlake Financial Services is headquartered in Southern California. Westlake Financial Services specializes in the originating, acquisition and processing of auto retail installment contracts. The company operates through a network of new and pre-owned auto dealerships located all over the United States. Westlake Financial Services is a financial division of Hankey Automotive Group. One of the most popular products of Westlake Financial Services is Westlake Financial Buy Program.

Westlake Financial Services is one of the fastest growing companies in the auto financing industry. Please try to contact WestLake Financial Customer Service directly prior to posting any complaints on this site.

Best Consumer Reports

WestLake Financial Complaints & Reviews

WestLake Financial Reviews

Anonymous
WestLake Financial - Harassing Phone Calls

Currently I have had some financial set back. So when I fell behind & now if pmt is not made that day. I get a phone call 3 times a day. People that I put down were getting phone ...

#292347
Jan 27, 2012
13

Cigarlle...
WestLake Financial - Harrassing Phone Calls after Car was Traded in

This company is relentless with the phone calls. They will call you to remind you your payment is due two to three days before it is due. Then on the day the payment is due they wi...

#292251
Jan 26, 2012
17

Andromed...
WestLake Financial This Is A Must Read

I, as well as many others, have had a severe issue with Westlake Financial. I would love to be a part of a class action lawsuit, as I have found some very interesting information w...

#291444
Jan 24, 2012
89

Dragun1919
WestLake Financial = Everything bad!

My wife and I bought a car through a dealership that used Westlake Financial, And man am I ready to slap the biggest law suite on them for all the unlawful things they have done an...

#290330
Jan 19, 2012
99

Anonymous
WestLake Financial - HARASSED OVER A CAR I TRADED IN 1 MONTH AGO!!!!!!

Westlake continued to harass us after our car (BMW 745i) was traded in. Even though, the dealership requested payoff amount and verified the vehicle was traded in and that Wells Fa...

#290019
Jan 18, 2012
90

Anonymous
WestLake Financial Services

The do harassing phone calls. A rep call me while i was at work regarding a payment and i told him i made a payment last Thursday at Wells Fargo Bank. He as me for the receipt i t...

#288384
Jan 11, 2012
173

Anonymous
BEWARE of WestLake Financial

I purchased a used vehicle in an effort to repair my credit. Unfortunately, the lender my loan went through was Westlake Financial. I didn't have any problems with them UNTIL t...

#287012
Jan 06, 2012
287

Anonymous
WestLake Financial Services,Los Angeles,Ca

EVERYONE BEWARE,THIS COMPANY AND ALL THE EMPLOYEES NEED TO GET ALOT OF TRAINING, I THINK ALL OF THE PEOPLE ARE FROM THE SAME FAMILY,, A BUNCH OF RUDE, NASTY AND DOWN RIGHT UGLY.WH...

#286632
Jan 05, 2012
196

Anonymous
WestLake Financial ARE HORRIBLE

I admit that due to the holidays I fell behind and I called at 9:00 am Tuesday, December 27 and told them I would make my payment on Friday, December 30. Needless to say they sent ...

#285971
Jan 03, 2012
277

Abollino
WestLake Financial - Westlake is the worst company I have ever dealt with

I purchased a vehicle and the loan was approved thru Westlake. I agree that after going through a nast divorce I did not have the best credit. My payment is due the 10 of every mon...

#284502
Dec 28, 2011
264

Chefette
WestLake Financial - Repo auto after making arrangements

On Nov.14,2011 I made a $1,500. late payment to avoid repo and set up a agreement to pay two payments of $400 dollars on the 5the of Dec. & Jan was told that these payments were pm...

#283572
Dec 23, 2011
360

Tonyacunn
WestLake Financial

I WOULD TELL EVERYONE OUT THERE NEVER USE THIS FINANCE COMPANY!!!!!!!! THERE CUSTOMER SERVICE DEPARTMENT SUCKS!!!! THEY EMPLOY RUDE AND OBNOXIOUS PEOPLE IN THE COMPANY. I WAS CONTA...

#282504
Dec 19, 2011
233

Anonymous
WestLake Financial - West lake collections.

I wanted to give a bit of information on west lake collections. I was a collector for Capital One. I was trained very differently than west lake employees seem to be. So i am going...

#281992
Dec 16, 2011
331

Anonymous
WestLake Financial

Terrible company!!!!! I have been trying for 3 months for them to send me my lien release. I keep getting a different story. They have sent it to an old address twice. Terrible, ru...

#281291
Dec 13, 2011
207

Probeste...
WestLake Financial - Worst of the Worst Companies!!!!

It was not even time for my payment to be due and they called me daily! I believe I have been but on the Harassment List with this company (call and harass consumer as often as po...

#281066
Dec 12, 2011
201

Anonymous
WestLake Financial - WORST COMPANY EVER!!!!

I WILL NEVER EVER USE THIS COMPANY AGAIN THEY OVERDRAFT MY BANK ACCOUNT MY SUBMITTING UN-ATHORIZE PAYMENTS. CALLED THEM TO FIX THE PROBLEM NEVER GOT RESOLVE.RUDE REPS AND SUP...

#281054
Dec 12, 2011
176

May466krm
WestLake Financial - It makes sense to me now.

Ok, now I know why they are doing this all of a sudden!! I've FINISHED paying off the exorbitant amount of interest I was charged on my car loan!! They are harassing me non stop be...

#279534
Dec 06, 2011
312

May466krm
WestLake Financial harassed me when my payment was one day late.

My loan payment was due yesterday. I get paid on Tuesdays, so I was waiting for one day. They called me yesterday! A "courtesy" call. Then, first thing this morning, a very rude wo...

#279532
Dec 06, 2011
247

Anonymous
WestLake Financial - My payments r always changing and always getting threatning calls.

First off my payments change from one day to the next day. They call and threaten me with a report guy. in my area. They call with threats every day when the bill is time to pay...

#279163
Dec 04, 2011
192

Michelle...
WestLake Financial - Good Customer Bad Financial Institue

I have a loan with Westlake Financial. I have paid my car not on time even paying more then the designated amount. I recently lost the part-time job that I had (I am on SSDI) and w...

#278562
Dec 01, 2011
250

Babyred721
WestLake Financial (The worse company)

I DESPISE THIS COMPANY!!! When I first bought my car, my due date was always set for the 29th of each month. Several months later, they sent me a fake letter stating that I made a ...

#278511
Dec 01, 2011
266

Pandemon...
WestLake Financial - Tricks and no Treats

I feel as thought westlake finanicial can be a good company if they weren't so busy ripping off people. I was going through my files and summing up the payments i've made over the ...

#277770
Nov 28, 2011
256

Tuzzikid5
WestLake Financial - What a rip-off

I bought a car to build credit because I have been paying cash for everything.my 1st payment was July 7th and I have been paying my payments every month and always early.

#272370
Nov 02, 2011
530

Anonymous
WestLake Financial - HARRASSMENT

This is a very terrible company. They contiune to harrass my mother and make treating phone calls about her account on daily basis. They are very unprofessional and should not be i...

#272077
Nov 01, 2011
310

Lougambino
WestLake Financial - West lake is the worst dont do business with them

These people that work for west lake are disrespectful people no manners.i was late and called to let them know so i spoke to a manager named miguel who was cool about it. but now ...

#271422
Oct 29, 2011
406

Anonymous
WestLake Financial - Without my permission

I told my husband not to go with westlake.my payment was set on 28 of the month and they changed it to the 12 without our permission now were always late and they call all day long...

#271211
Oct 28, 2011
265

Com
WestLake Financial - No response to emails/letters.

We are (supposedly) past due on our loan. Our records indicate we are current.We have sent an email via the website, a letter to the pres/ceo Ian Anderson & wrote to th...

#270624
Oct 26, 2011
239

Stopcarf...
WestLake Financial - Illegal repos fair credit act issues class action lawsuit

I am filing a class action lawsuit against westlake financial, the hankey group, wilshire consumer credit, burns national llc, collateral recovery service and w and w a...

#269090
Oct 19, 2011
797

Mfdubay
WestLake Financial - Unbelievable!

Made a completely correct payment using my checking account and received my confirmation receipt. Called two days later because there was no movement in my checking account. They s...

#268375
Oct 15, 2011
378

Anonymous
WestLake Financial - Lie's & bad customer service skills

Hello;the reason for my complaint is that westlake financial is my lien holder. at 1st they were fine with my 1st truck loan i had with them however, the 2nd truck loan i hav...

#267918
Oct 13, 2011
352
< Prev 1 2 3 4 5 6Next >
Reviews 1-30 of 163

Related Information

Computers
Personal computers and laptops are widely used in our life to accomplish different tasks and jobs. It's impossible to use computer without operation system such as Windows, Linux, Mac OS and appropriate software that allows us to type documents, send e-mails, browse the Internet and play games. There're many computer companies offering their products, some of them are well-known such as: Dell, IBM, Apple and HP. Many such companies, computer stores and dealers' reviews, as well as software and hardware reviews can be found in this category. If you have some valuable experience with computer companies, stores or you have a different opinion from what is listed here, you're welcome to share it by posting your own review or opinion.

Featured Complaints